We take all reasonable steps to keep secure any information which we hold about you.

Personal information may be stored both electronically on our secured computer system, and for a temporary time (24hrs only) in hard-copy format.

Hard copy records consist of just a name and products ordered. No address or payment details are printed in hard copy format.

These hard copy records are for the sole purpose of processing your order (picking and packing), however, as with most companies these days we limit the use of paperwork each day and rely upon secured digital records.

Electronic records are required for standard business reporting obligations as per normal Australian company operations to comply with requirements of the Australian Taxation Office. 

Our JustFreshRoasted store is hosted on a secure global e-commerce platform protected with dedicated teams managing firewalls, SSL encryption, passwords, anti-virus software and email filters acting to protect our electronic information.

This platform is considered the most secure e-Commerce system in the world.

We also utilize some of the industry's most advanced fraud detection features and our software applications and infrastructure is PCI compliant.

All payments are processed using secure, trusted, accredited payment gateway providers.

We do not store any credit card information whatsoever on our justfreshroasted.com.au store system.

Payments are processed using the highest level of secure encrypted credit card information to our authorized payment gateway providers for processing.

As per our Privacy Policy, we will never share or sell your personal contact information to any outside entity.

If you subscribe to our Newsletter, these records are based upon industry best practice double-opt-in. You may unsubscribe from our Newsletter at any time.

Our software has the ability to "erase" your personal data.